Having trouble getting your SSL certificate to work with Wix? You're not alone. In this blog post, we'll look at common causes of SSL errors and how you can solve them.
Troubleshooting Wix SSL
Check Your Domain
The first step is to make sure your domain is properly configured. If you're not sure, contact your domain provider and ask them to check.
Your domain must be linked to your site for your SSL certificate to be enabled.
Examine your domain's connection method below to confirm that you have the right DNS records and that your domain is correctly linked.
If your domain is linked through name servers:
1. Check that your domain host has the following name servers configured for your domain:
Note: If you need assistance setting your name servers, contact your domain host.
2. Check that your Wix account has the default A and CNAME records:
In your Wix account, navigate to Domains.
Next to the applicable domain, click the More Actions icon.
Choose Manage DNS Records.
Examine the entries in the A (Host) and CNAME (Aliases) sections.
(Optional) Restore the records' default settings.
Wait for your domain to propagate
If you recently modified your DNS records, takes up to 48 hours for your domain to propagate. Domain propagation is the process of updating the worldwide chain of DNS servers with your modifications, ensuring that your site is up to date anytime someone views it.
Make sure DNSSEC is not signed
If you acquired your domain outside of Wix, verify with your domain host to ensure that DNSSEC is not enabled for your domain, since this might cause the propagation process to be interrupted.
Ensure only HTTPS code is entered in the HTML element
If you have an HTML element on your site that has HTTP in the code (rather than HTTPS), your browser may display a notice suggesting that your site is not entirely secure.
Check that the code you input includes HTTPS (and not HTTP). Remove any code that begins with http:// and replace it with https:// code.
If your Wix SSL isn't working, there's usually a simple fix. Check your domain, wait for domain propagation, check DNSSEC is not signed, ensure no HTTP element on pages. With the right troubleshooting, you should be able to get your SSL certificate up and running in no time.
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